Because your landline and wireless phone numbers are easy to find thanks to public records, telemarketers and other solicitors use these tools to annoy you, usually in the evening hours while your family eats dinner, though many calls may come in during the day or later in the evening and they could be excessive. To protect you, Congress passed the Telephone Consumer Protection Act (TCPA) in 1991. As a result, the Federal Communications Commission enforces consumer laws that require all phone solicitors to provide their name, the person or organization for which they are calling and a contact telephone number.
Additionally, a National Do-Not Call List prohibits solicitation calls from contacting registered numbers. The list works for personal landline and wireless numbers. Another annoyance, autodialers and predictive dialers, produce, store and dial telephone numbers in a random or sequential number order. When you answer the phone, you hear a computerized or pre-recorded voice or a hang up. After you answer the call, predictive dialers must transfer the call to a live agent within two seconds. Autodialer or predictive callers must identify the business or individual responsible for the call and a number you can call to stop receiving these calls.
Getting phone calls from debt collectors and others can GET YOU PAID.
The Telephone Consumer Protection Act makes it illegal to use a computer to auto dial, robo call or robo text your cell phone without your consent. It’s $500-$1,500, PER CALL, anytime anyone ever does that to you.
For more information on how to get paid for receiving unauthorized robo-calls click here.
Your state might also allow you to file a lawsuit against violators of the Do-Not-Call rules. Track the calls by listing the date and time of the call, the caller ID number, purpose of the call and if your number is included on the Do-Not-Call list. A state can also file a civil lawsuit against the entity or organization that consistently violates TCPA or FCC rules. Since the act provides for relief and accountability for violations, contact an experienced lawyer with complaints, and receive consumer protection from solicitous telephone calls.
The Fair Debt Collection Practices Act makes all sorts of unappealing debt collection activities illegal, and it’s up to $1,000 or more in your pocket when this law is violated. Both laws provide for attorney representation at NO COST TO YOU.