Telephone Consumer Protection Act (TCPA)
The Telephone Consumer Protection Act (TCPA) was passed in 1991 with the goal of
protecting consumers from solicitous phone calls and faxes from companies. The act
regulates how and when these calls can be made and faxes sent.
Ban On Receiving Calls to Cell Phones
The TCPA prohibits debt collectors or creditors from using auto dialers to call cell phones
unless you have provided them "express consent" to do so. Express consent is usually made in
your original credit application and can be revoked any time in writing. You can tell a call
is "auto dialed" if an artificial/prerecorded voice answers or leaves messages or if there is
a delay between when you say hello and a voice answers on the other line.
If you are receiving robo calls, or think you are receiving robo calls that violate the TCPA,
contact us for a free case review. We will listen to your experience and let you know if you have
a case. If you have a case, you can sue for damages up to $500 for each violation and in some
instances, courts can levy triple damages! Don't wait, contact us today! Fill out the free case
review form to the right.
Chapters of the Telephone Consumer Protection Act (TCPA)
Read the Full TCPA
Read the full TCPA in its entirety or click the links below to view each chapter individually.
A. Definitions of the TCPA
An overview of terms and definitions used in the TCPA. Please review these terms to fully understand your rights.
B. Restrictions on use of automated telephone equipment
Read about the restrictions related to auto dialers and prerecorded voice messages.
C. Protection of subscriber privacy rights
Understand your rights and the actions you can take should your rights under the TCPA be violated.
D. Technical and procedural standards
Read the specific laws regarding prohibited use of fax machines and artificial or prerecorded voice messages.
E. Effect on State law
Understand how this Act works in conjunction with State laws already in existence.
F. Actions by States
Read how States can act on behalf of their residents for violations of the TCPA.
G. Junk fax enforcement report
See the details of an annual report that must be submitted to Congress each year relating to the sending of advertisements to fax machines.
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