You have rights you need to know about credit cards laws– rights from the beginning with regard to the application process, rights to the end with regard to credit card billing disputes, and rights in between these two points. Know your rights, protect yourself.
About Credit Cards laws and your card application
Credit cards are convenient and useful for many different types of purchases and can be used for both online and offline purchases. If you apply for a credit card and are turned down by a bank, credit card company, credit union or retail store, you have certain and specific rights under consumer protection laws.
Whether your credit card application was mishandled or you were wrongfully denied a credit card and don’t understand why, these laws may provide for compensation and payment of attorney fees and courts costs by any of these businesses if they are found to be in violation. The laws that protect your credit card application include the Fair Credit Reporting Act (FCRA) and Equal Credit Opportunity Act (ECOA). State Unfair & Deceptive Business Practices Statutes (UDAP’s) protect you as well.
Your transactions, including your credit card application, are protected under federal law, and if your credit card application was not handled according to the laws above, you could be entitled to compensation. Learn more.
Telephone Consumer Protection Act
Cell phones have replaced traditional landlines and most consumers provide their cell phone number in connection with a credit card application. Providing this number generally creates a “prior business relationship” for purposes of solicitations and other “courtesy calls” from your credit card companies. Providing your number on a credit card app may also constitute “express consent” to auto-dial you with predictive dialers that place annoying computerized calls to you, often in the evening hours and while your family eats dinner.
To protect you, Congress passed the Telephone Consumer Protection Act (TCPA) in 1991. If you’ve already done business with the solicitor or have given them permission to contact you, they may legally call you. But you can revoke your consent to be autodialed, and after you do, any and every robo call placed will violate the TCPA. Track the calls by listing the date and time of the call, the caller ID number, and the purpose of the call. Since the act provides for relief and accountability for violations, contact an experienced lawyer with complaints, and receive consumer protection from solicitous telephone calls.
Credit Card Billing Disputes
Most consumers have experienced the frustration of viewing a charge on a credit card statement that is either incorrect or should not be on the statement to begin with. Credit card companies, banks, credit unions, retail stores, utility companies, cell phone companies, and debt collectors/collection agencies can all be responsible for over charges or incorrect charges that may appear on a credit card billing statement. The charge or charges that are in question would be considered a credit card billing dispute and must be handled appropriately according to federal laws, enacted to prevent mishandling or errors that remain and could hurt your credit history. Credit card billing disputes that are not handled properly and in accordance with the dispute process as required by law, could cause credit denials due to erroneous information.
Your credit card billing dispute rights are protected by the Fair Credit Billing Act and the Fair Credit Reporting Act. If your financial consumer protection rights have been violated you could be entitled to damages and court costs and attorney fees if there is a claim filed against the business that committed the wrongdoing.